Get The Phone: Start An At-home Call Center Business
With just a few small investments in training and equipment, you can start an at-home inbound call business and create a work schedule that’s flexible and sometimes lucrative. Many WAHMs find that inbound calling is a great business to start at home. Though you won’t have your own business, but will work other companies, you can control much about your work environment. What is inbound calling? First, let’s understand our terms. Inbound calling refers to calls that you answer for companies. Usually it’s to take orders, but it can also be to perform certain customer service tasks. There are many companies (like FedEx, 1-800-Flowers.com and HSN, to name a few) that contract with other companies to do inbound calling. You are hired by the company that has a contract with, say, FedEx, as an independent contractor. Usually there will be tests, trials and others criteria to determine if you are the right fit for the company. Most often, you can choose the hours you work, though some companie...